Today's organisations operate within complex networks of employees, contractors, suppliers, partners, customers and communities. In this context, success is shaped not only by the capability of your workforce, but by the capability of the broader ecosystem that surrounds it.

In an AI-enabled environment, it is even more important to ensure that work is not only efficient, but also high quality, responsible and adding real value. One practical way to do this is by deliberately creating structures that support ‘working out loud’.